Terms & Conditions
Check-In / Check-Out
Standard check-in is at 3:00 PM. Standard check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability.
Occupancy
The number of guests may not exceed the maximum stated for the booked residence. Unauthorized additional guests are not permitted.
No Smoking Policy
All Cassa Hotel residences and common areas are strictly non-smoking. Violation of this policy will result in a cleaning fee charged to the guest.
Noise & Quiet Hours
Quiet hours are observed from 10:00 PM to 8:00 AM. Guests are expected to be respectful of other residents at all times.
Pets
Pets are not permitted without prior written approval from management. Unauthorized pets will result in additional fees.
Damages
Guests are responsible for any damage caused to the residence or property during their stay. Cassa Hotel reserves the right to charge the card on file for damages exceeding normal wear and tear.
Parking
On-site parking is provided as a courtesy. Cassa Hotel is not responsible for theft, vandalism, or damage to vehicles or their contents while on the property. Guests park at their own risk.
Lost & Found
Cassa Hotel offers a Lost & Found service but assumes no liability for personal items left on the premises. See our full Lost & Found Policy for details.
Right to Refuse Service
Cassa Hotel reserves the right to refuse service or remove guests who violate property policies, engage in disruptive behavior, or breach the terms of their reservation.
Additional Disclaimers
Accessibility
Cassa Hotel offers two accessible residences with step-free entry and accessible features on the first floor. Accessibility features may vary, and guests with specific needs must contact the hotel before booking to confirm suitability.
Security & Cameras
Exterior security cameras operate in outdoor common areas for safety and incident review. Cameras are not monitored continuously and are never placed inside guest residences. Security measures reduce risk but cannot guarantee the prevention of theft or incidents. Guests are responsible for securing their belongings.
Payment Security
Guest payments are processed by certified third-party providers compliant with applicable security standards, including PCI-DSS. Cassa Hotel does not store full credit-card details. By completing a payment, guests accept the terms of the payment provider.
General Disclaimer
Services, features, and availability may change without prior notice. Images on this website are representative and may differ from actual accommodations. Cassa Hotel is not liable for interruptions, variations, or events beyond its control.
If you have any questions or need additional information, please send an email to info@cassa-hotel.com.