Frequently Asked Questions
Q: What is the minimum and maximum stay?
A: We welcome stays from a minimum of 1 night up to a maximum of 179 consecutive nights, making Cassa Hotel ideal for weekend getaways, business trips, temporary relocations, and everything in between.
Q: Are the residences fully furnished?
A: Yes. Every Cassa Hotel residence comes fully furnished with a full kitchen, cookware and utensils, linens and towels, smart TV, high-speed Wi-Fi, and in-suite laundry facilities. You arrive with just your suitcase.
Q: Is parking available on-site?
A: Yes, on-site parking is available for guests. Please note that vehicles are parked at the guest's own risk. Cassa Hotel is not responsible for vehicles or their contents while on the property.
Q: Can I request early check-in or late check-out?
A: We will always do our best to accommodate early check-in and late check-out requests based on availability. Please contact us in advance at info@cassa-hotel.com to make arrangements.
Q: Are pets allowed?
A: Please contact us directly to inquire about our current pet policy. We handle pet requests on a case-by-case basis.
Q: Do you offer housekeeping during my stay?
A: Daily and weekly housekeeping is available as an optional add-on service. Please inquire at the time of booking or speak with our team upon arrival.
Q: Is breakfast included?
A: Breakfast is available as an optional service - including a breakfast buffet or in-residence breakfast. It is not included in the base residence rate unless specified in your booking package.
Q: What is your cancellation policy?
A: Cancellation policies vary by rate and booking type. Full details are provided at checkout and in your booking confirmation. For questions, contact info@cassa-hotel.com.
Q: Is the property near Orlando's theme parks?
A: Yes! Cassa Hotel is located in the Edgewood area, placing you within easy driving distance of Walt Disney World, Universal Studios, SeaWorld, ICON Park, and the Orange County Convention Center.